Get help with your watch

It only takes a few minutes.

Your details

Email address

We send your request link and every update here.

Where is the watch now?

We route it to the nearest service centre.

What do you need?

Warranty repair A fault on a watch still under warranty Paid repair Out of warranty, or accidental damage Not sure We check your coverage for you

Next: the problem and your photos

Every request is read by a member of our team, and we reply to you by email.

Already sent a request?

Track it with your email

Questions before you start?

Contact our support team